Purpose & Scope

The purpose of the terms and conditions is to govern the contractual relations between Clients and Jos Strawberries and Grains, hereinafter referred to simply as the ‘Jos Strawberries and Grains’, with regards to any undertaking or transaction pertaining our services.

Except specific terms and conditions are agreed with a Client, and unless otherwise provided, the terms and conditions herein are applicable. The Client or any other agent acting on his/her behalf, acknowledges having read these terms prior to booking, and expressly accepts the same.

Online transaction Complications

Clients are required to contact their banks for account statements should they require a refund due to double debits and debits on card transactions or USSD payments without value using our online booking platform to enable us substantiate and process such claims.

Requests for refunds due to online complications may also be processed by sending a mail to josstrawberriesandgrains.com. Confirmed errors will be addressed provided the account number to be credited has been provided by the Client, a refund will be made within 7 [seven] to 10 [ten] working days.

For further inquiries please contact our customer relations desk via email at [email protected] or mobile phone on: +234 703 182 9564